Support
FAQ & Support
Get help and contact support
Ashirimi is designed to be a private emotional support and reflection space. Below are answers to common questions about peer connection, privacy, safety, reflections, and account support.
What is Ashirimi?
Ashirimi is a private peer-to-peer emotional support app for adults navigating intimacy disconnection, emotional distance, and relationship loneliness.
Is Ashirimi a dating app?
No. Ashirimi is not a dating app. It is designed for private emotional support, reflection, and respectful peer conversation.
Is Ashirimi therapy or counseling?
No. Ashirimi does not provide therapy, counseling, diagnosis, or medical advice. It offers peer support and self-reflection tools only.
How does peer matching work?
Ashirimi connects you with one peer at a time based on your selected support needs, emotional state, and comfort preferences.
Can I stay anonymous?
Yes. You can use an avatar or blurred profile image and control what personal information you share.
Can I report or block someone?
Yes. You can report harmful behavior, block users, and control who can connect with you.
What should I do in an emergency?
Ashirimi is not an emergency service. If you are in danger or thinking about harming yourself or someone else, call emergency services or contact a crisis support line immediately.
How do I contact support?
Use the in-app support form or email Ashirimi support for help with your account, billing, safety concerns, or technical issues.
Still have questions? We're here to help.
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